Covid-19 Refund Policy
We respectfully ask if you feel unwell or have been in contact with someone who is unwell, has travelled from abroad and/or is isolating, please do not attend the centre or any of our performances. Please refer to HSE.ie for full public health advice on Covid-19 and telephone Box Office on 01-2724030 who will offer you a credit note or refund.
At the moment all bookings are through Box Office on 01-2724030.
Please be aware that our Box Office team will ask you some Covid-19 screening questions upon booking.
For full information on our guidelines for attending shows please click here
Our Box Office can be reached on 01 2724030. Opening hours are Monday to Saturday 10am to 6pm, open until 7.30pm on performance nights.
Payment may be made by credit card (VISA, MasterCard or Visa Debit). No charges or booking fees apply. Tickets should be collected from the Box Office at least 15 minutes in advance of the performance.
Payment may be made in cash or credit card (VISA, MasterCard or Visa Debit). No charges or booking fees apply.
Once purchased, tickets cannot be exchanged or refunded. Please note that events are subject to change. Please confirm details at time of booking.
Good news - No Booking Fees at Mermaid!
At Mermaid Arts Centre, we do not believe in booking fees, administration charges or processing punishments. We actually want you to come and have fun. So it’s simple - the price you see is the price you pay. We have concessions on the majority of our shows and if you want to make even more savings have a look at our deals page or become a friend. We're cheaper than a cinema ticket for our movies, our theatre tickets and music gigs are competitively priced and we often run free events, talks on visual art and much more.
Concessions are available to students, senior citizens and the unemployed on the majority of performances.
All pre-paid tickets should be collected from the Box Office at least 15 minutes before the start of the performance.
On receipt of your tickets, please check the details are correct. If there are any problems, please call the Box Office for clarification.
Groups & Schools
We all enjoy nights out with friends. So at Mermaid groups of ten or more get a 10% discount to selected shows. Please enquire at Box Office at the time of booking to check if the group rate is available for your chosen show.
One teacher goes free with every ten pupils booked for a schools event at Mermaid. See what schools events we having coming up. Alternatively if you would like to organize a special event for your school such as a film screening or concert please contact email@example.com
Terms & Conditions
- The management reserves the right to refuse admission.
- Latecomers will not be admitted until there is a suitable break in the performance.
- Tickets cannot be exchanged or refunded unless a performance is cancelled.
- The management reserves the right to make essential changes to the cast or programme without prior notice.
- No photographic or other recordings may be made without prior consent of the management.
Ticket Deals & Packages
Dinner and a Show
Together with Ocean Bar and Grill we're offering a PACKAGE DEAL of Dinner and Theatre for €32.
You can enjoy a two course meal, a glass of wine and a theatre ticket for selected shows with this offer for only €32.
To avail of the offer contact Ocean Bar and Grill Ph: 01 2865071 or Email: firstname.lastname@example.org to book your ticket and table.
Ocean will organise your booking for the show in Mermaid, and all you have to do is arrive to Mermaid where your tickets will be waiting for you!
CURRENT SEASON OCEAN DEAL SELECTED SHOWS
**We currently do not have any shows in our Ocean Bar and Grill 'Dinner and Theatre Deal'.**
Purchase your gift vouchers online or at our box office.
Gift vouchers purchased online can be printed at home.They are valid for 5 years and can be used to enjoy any performance at Mermaid from cinema to theatre and everything in between.
To purchase online just click the link below. Alternatively drop into us or call our box office team on 01 2724030.